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• Our policy permits refunds as store credit within 7 days of your purchase. To qualify this credit, items must be returned in their original condition and unused. 

• If you have received a defective item, please contact customer care, contactchillambitions@gmail.com, within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email. Please note we only provide reimbursement via Chill Ambitions Gift Card credit on damages and lost packages. If we have the items you purchased in stock, we will send over a replacement. 

• We are not responsible for damages to products caused by improper care or handling or incorrect sizing.

• The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.

• ​Please allow up to 5-10 business days once we receive your return, to be processed — you will receive an email confirmation with an e-credit gift card once your return is complete.